New Service

AI that works for you

Your customers want fast answers. Your business needs to run smoothly. Our AI agents handle support queries, booking requests, and routine tasks — so you can focus on the work that matters.

AI Support Agent
Do you have availability for a wedding shoot on September 15th?
Let me check availability. September 15th is currently available. Would you like me to hold a tentative booking? I can also share our wedding package details.
Yes please, and send the pricing.

What AI agents can do

Practical automation that saves time and improves customer experience.

Customer Support

Answer common questions instantly, 24/7. FAQs, pricing, availability, service details — the AI handles initial queries and escalates complex issues to you.

  • Instant responses to common questions
  • Consistent, professional tone
  • Hands off to you when needed
  • Searchable conversation history

Appointment Scheduling

Let clients book consultations, photo sessions, or meetings directly. The AI checks your calendar, suggests times, and confirms bookings automatically.

  • Real-time availability checking
  • Automated confirmations
  • Calendar integration
  • Reminder messages

Quotes & Invoices

Generate quotes for common services, track invoice status, send payment reminders. Your clients get the information they need without waiting.

  • Instant quote generation
  • Payment reminders
  • Invoice tracking
  • Client portal integration

Content & Marketing

Generate first drafts from your bullet points, create product descriptions, and craft social media captions that match your tone.

  • Blog posts from notes
  • Social media captions
  • Product descriptions
  • Email newsletters

Client Communication

Draft follow-up emails, summarise meeting notes into action items, and translate technical jargon into language clients understand.

  • Follow-up email drafts
  • Meeting note summaries
  • Technical translation
  • Response tone matching

Research

Look up topics for blog content, find stock images matching a brief, and gather information so you don't have to.

  • Topic research
  • Stock image finding
  • Competitor monitoring
  • Information gathering

Summarise & Extract

Take long documents, meeting transcripts, or technical specs and pull out the key points. Save hours of reading time.

  • Document summaries
  • Key point extraction
  • Meeting transcript parsing
  • Action item identification

Form Processing

Handle contact form submissions, qualify leads based on your criteria, and route enquiries to the right place automatically.

  • Form submission handling
  • Lead qualification
  • Enquiry routing
  • Initial response drafting

Social Media Automation

Stop wasting hours on manual posting and guesswork. Push content to TikTok, Instagram, YouTube Shorts, X, and LinkedIn simultaneously, with AI-driven captions and smart scheduling.

  • One-click multi-platform deployment
  • Smart scheduling based on engagement data
  • Automated caption optimisation
  • Unified analytics dashboard

WhatsApp Lead Capture

Convert conversations into contracts, 24/7. Replace manual chatting with a professional AI intake system that qualifies leads while you sleep.

  • Instant lead qualification
  • Zero-latency 24/7 engagement
  • Direct-to-Telegram alerts
  • Automatic tyre-kicker filtration

Chat directly via Telegram

Your AI agent works where you already are. No new apps. No complicated setup.

Calendar Integration

"Add a meeting with Sarah next Tuesday at 2pm" — instantly creates the event in your calendar with all the details parsed from natural language.

Email Drafting

"Draft a reply to the client asking about availability" — writes professional email responses that you can review and send with a tap.

Quick Notes & Reminders

"Remind me to follow up with James in 3 days" — sets reminders that actually reach you, not buried in another app.

Instant Alerts

Get notified immediately when something important happens — website down, new lead, deadline approaching. No more checking multiple dashboards.

Design Fly AI online
What's my schedule tomorrow?
Tomorrow (Wednesday 15th) you have:
  • 9:00 AM - Site maintenance for The Crown Inn
  • 11:30 AM - Call with Brightwell Tech
  • 2:00 PM - Wedding shoot prep
Would you like me to add anything else?
Add a call with the new client at 4pm
Done. Created "Call with new client" for 4:00 PM tomorrow. I've set a reminder for 15 minutes before. Should I draft an agenda or meeting link?
Draft a reply to Sarah's email about the wedding package
Drafting...
Type a message...

WhatsApp Lead Capture in Action

See how AI qualifies leads automatically — no manual chatting required.

Thompson Builders AI Assistant • Active now
Hi, I saw your website. Do you do home extensions? 10:23 PM
Good evening! Yes, we specialise in home extensions, loft conversions, and ground-floor wrap-arounds. I'd love to help you get started. Are you looking at a single-storey or two-storey extension? 10:23 PM
Two storey at the back of the house. We need an extra bedroom and bathroom. 10:24 PM
Perfect, that's exactly what we do. A few quick questions to get you an accurate estimate: 1. What's your postcode? (helps us check planning permission requirements) 2. Roughly what size are you thinking? (e.g., 4m x 6m) 10:24 PM
DE15 6AA. About 5 metres by 4 metres I think. Semi-detached house. 10:25 PM
Thanks! That's in our coverage area. Based on what you've described, a two-storey extension of that size typically ranges from £45,000 to £65,000 depending on specifications. What's your rough timeline? Planning to start in the next 3 months, or further out? 10:25 PM
Looking at next spring maybe. Just getting quotes first. 10:26 PM
Brilliant. You're well organised — spring is ideal if we start planning now. I've noted all your details:
  • Two-storey extension, ~20m²
  • DE15 6AA (semi-detached)
  • Budget estimate: £45-65K
  • Timeline: Spring 2026
Would you like a callback from Mark to discuss designs and get a formal quote? He'll call within 24 hours. 10:26 PM
Yes please. What's the best number? 10:27 PM
I've got 07700 900123 from your WhatsApp. Is that the best number to call, or would you prefer a different one? 10:27 PM
That's fine. Thanks! 10:27 PM
Perfect. Mark will call you tomorrow between 10am and 12pm. You'll receive a reminder 30 minutes before. In the meantime, I can send you: • Our extensions gallery • A guide to the planning permission process Just say "yes" if you'd like those sent over. 10:27 PM
Type a message...

Instant Qualification

The AI asks the right questions automatically — postcode, budget, timeline, project scope. Every lead gets the same thorough intake.

Tyre-Kicker Filter

Before you spend time on the phone, you'll know they're serious. Budget confirmed, location verified, timeline realistic.

Telegram Alert

The moment a lead is qualified, you get a notification with the full conversation summary. Jump in only when you're needed.

24/7 Availability

That conversation happened at 10:23 PM on a Sunday. The lead got answers immediately. You got the summary Monday morning, ready to call.

How it works

Simple setup. Powerful results.

1

We learn your business

You tell me about your services, pricing, common questions, and how you handle customer queries. I absorb it all.

2

Integration setup

I connect to your existing systems — website, calendar, email, CRM. The AI agent lives on your site, ready to help visitors.

3

Go live

Your clients start interacting with the AI. It answers questions, books appointments, and handles routine tasks. You get notified of anything important.

4

Ongoing refinement

I learn from every interaction. Over time, I get better at understanding your clients and representing your business accurately.

Coming Soon

Client Dashboard

Your clients get a dedicated portal where they can:

  • View website performance and uptime
  • Access invoices and payment history
  • Chat directly with AI support
  • Submit support tickets
  • Track project progress
client.design-fly.co.uk
Site Status Online
Uptime (30 days) 99.9%
Load Time 1.2s
Recent Activity
Invoice #2025-001 paid ✓
SSL certificate renewed ✓

Built with security in mind

Your data. Your clients' data. Protected.

HTTPS Everywhere

All connections encrypted. No exceptions.

Secure Authentication

Industry-standard login with optional 2FA. No passwords stored in plain text.

Rate Limiting

Prevents brute force attacks and abuse.

GDPR Compliant

Data minimised, stored securely, never sold.

Session Protection

HTTP-only cookies, secure tokens, reasonable expiry.

No Injection Vulnerabilities

Input sanitised, parameterised queries, hardened against attacks.

Common questions

Will the AI replace human support?

No. The AI handles routine queries and initial responses. Complex issues, nuanced situations, and anything requiring human judgment get escalated to you directly. Think of it as a first line of defence that frees you from repetitive questions.

How long does setup take?

Typically 1-2 weeks. We need to understand your business, train the AI on your services and FAQs, integrate with your existing tools, and test thoroughly. More complex setups take longer.

Can I update what the AI knows?

Yes. Anytime your pricing, services, or policies change, we update the AI's knowledge. It's not a static system — it evolves with your business.

What if the AI gets something wrong?

The AI is trained to recognise uncertainty and escalate to you rather than guess. It won't make up pricing or promise things you don't offer. When in doubt, it hands off to a human.

Is this included in your website packages?

It's an optional add-on. Basic AI support is available for clients who want it. The client portal with dashboard, invoices, and full support system is a separate tier.

How do clients access the AI?

Through a chat widget on your website, or through the client portal if they're logged in. Both options available, or you can choose just one.

Want AI working for your business?

Book a demo. We'll walk through how it could work for your specific setup.

Book a Demo